We are looking for Commercial Lines Underwriters in Durban and Johannesburg to join our dynamic team!
- Remain up to date with product and industry related knowledge to enable effective
decision making. - Regular feedback to customers and other stakeholders, as outlined in the agreed
service level agreements to ensure customers receive appropriate levels of service
delivery.(Please refer to Annexure H for SLA Agreement) - Interpret and process technical short term insurance related information.
- To receive and finalise instructions from clients, brokers and all other stakeholders.
- Attend and contribute to team and individual meetings.
- Capture and update all tasks onto the task management system.
- Develop relationships with clients and ensure consistent high levels of service
delivery. - Maintain a quality assurance process that identifies and corrects short comings.
- To always act within the scope of your mandate provided by the FSP
- Compile and generate reports where required by management
- It is of utmost importance that annual CPD hours are achieved and all regulations set by the FSCA such as (but not limited to) POPIA and Fit & Proper requirements are adhered to at all times.
Minimum Requirements:-
- A minimum of 3-5 years commercial lines underwriting experience.
- RE5
- Class of Business – Commercial Lines
- Full qualifications NQF4 (with relevant FAIS credits)
- Preferred system experience – TIAL Responsibilities:-
- Receive and finalise instructions from clients, brokers and all other stakeholders, as outlined in agreed service level agreement.
- Issue policy in accordance with the new business workflow process.
- Processing of quotes, new business, amendments and client queries.
- Action renewals, cancellation, endorsements and corrective action.
- Adhere to all internal and external processes, guidelines, mandates and
- service level agreements.
- Client retention.
Candidate Requirements:-
- Good knowledge and understanding of the short term insurance industry legislation/regulations/compliance.
- Good verbal and written communication skills.
- Proactive and the ability to work under pressure.
- Work independently and as part of a team.
- Build and maintain internal and external relationships.
- Maintain the company ethos and values.
Company Benefits:-
- Market related compensation.
- Great company culture.
- Contribution towards Medical Insurance Scheme or RA.